About Us
Simplifying IT with transparency and trust.
The idea for Open Door MSP was born in Vancouver, BC, motivated by the industry’s general lack of clear and accessible information about MSP services and costs. Recognizing this issue, the founders sought to dismantle the barriers and complications businesses encounter in securing IT support. They were determined to make Open Door MSP a symbol of straightforward and accessible IT solutions for businesses, cutting through the complexities and fostering transparency.
Our Vision
We aim to nurture our staff’s professional growth and well-being so they can effectively partner with businesses to optimize their technology.
Our Mission
We lift your technology burden through continuous innovation, freeing you to unlock growth and efficiency.
Our Values
Integrity
We commit to honesty, ethical practices, and transparency in every action we take, ensuring that we earn and maintain the trust of our clients and our team.
Innovation
Embracing change, we stay at the forefront of technological advancements, continuously adapting our services and solutions to address the evolving needs of our clients.
Excellence
We strive for excellence in every aspect of our operations, from client service to the technical solutions we provide, exceeding expectations by delivering high-quality outcomes.
Responsiveness
We are committed to being responsive and attentive to our client's needs, providing timely support and solutions to ensure their success.
Customer Centricity
Ensuring that our clients' perspective guides our strategies and innovations, we focus on developing adaptable, scalable solutions that grow with their needs.
Inclusivity
Believing everyone should have access to the benefits of the digital age, we work to make our IT services inclusive and accessible to all.
Empowerment
Central to our mission is the empowerment of both our team and our clients. We nurture an environment where our staff can grow and excel, enabling us to provide superior, personalized services that empower our clients.