How We Work

Comprehensive IT support and management—built for growth and security.

At Open Door MSP, we follow a five-step process: Assess, Secure, Optimize, Prepare, and Evolve. We start by understanding your business and technology, establish a strong security baseline, and streamline systems for performance and cost-efficiency. From there, we prepare your environment for Zero Trust adoption, moving forward when it’s right for you and provide ongoing management with full transparency. The result is IT that’s secure, efficient, and ready to support your long-term goals.

Step 1

Assess & Align

We start by understanding your business, your people, and your current technology stack.
This includes a security posture review, network and systems assessment, and an alignment workshop to connect IT goals to your business strategy. The result: a clear, prioritized roadmap.

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Step 2

Secure the Essentials

Before talking about advanced frameworks, we make sure your critical vulnerabilities are addressed first covering email, endpoint, and network security with our integrated Security Triad. This creates a solid baseline so you can operate safely while planning for the future.

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Step 3

Optimize & Modernize

We refine your infrastructure, streamline operations, and improve efficiency. This can include Microsoft 365 licensing optimization, infrastructure upgrades, or cloud migration always with security embedded into each change.

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Step 4

Prepare for Zero Trust

We ready your environment for Zero Trust adoption by introducing the principles gradually—identity-based access, network segmentation, and continuous verification without disrupting day-to-day operations. This ensures when you’re ready to move forward, the foundation is already in place.

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Step 5

Manage, Monitor & Evolve

We deliver ongoing SecOps monitoring, reporting, and advisory services so your IT keeps pace with your business growth and evolving threats. Technology and security aren’t static and neither is our partnership.

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